Venus Sales Ltd is committed to respecting and protecting the privacy of visitors to our web sites as well as the privacy of our actual customers. For visitors, we've structured our web sites so that, in general, you can visit us on the web without identifying yourself or revealing any personal information. For customers, once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with Venus Sales Ltd.
We do not send out random marketing emails to personal email addresses (spam).
All Venus Sales Ltd websites conform to the requirements of the Data Protection Act, 1998
Visitors To Our Web Site - What information do we collect?
When you visit our web site, our web server collects basic user information about you that includes your ISP's domain, the time you accessed our web site, and the pages from within our web site that you visit. We may at times also use cookies, which are small pieces of information that a web site can store in a designated file on your computer. Cookies allow a web application to respond to you as an individual. By gathering and remembering information about your preferences, the web application can tailor its operation to your needs, likes, and dislikes. Our web server does not collect your e-mail address or aggregate information on what other pages on the Web you have accessed or visited.
How do we use this information?
The basic user information collected is used to help us analyse web traffic and to improve the content of our web site. Cookies may be used to facilitate your customer interaction with us. For example, we may use a cookie on the landing page of products sold online which record the customer information that is required on the order form, and then forward this information to our internal sales tracking database.
Venus Sales Ltd Customers - What information do we collect?
When you purchase an Venus Sales Ltd product, you provide us with both contact and payment information. Contact information typically includes your name, address, and telephone number. Payment information typically includes your credit card number.
How do we use this information?
We use the contact information you provide us to establish our service for you. We use payment information for payment processing purposes only. We create and maintain other information such as customer account status, choice of services, and customer logs in the normal course of providing service.
We will not disclose customer personal and account information unless we have reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Venus Sales Ltd, our customers, or others, or where Venus Sales Ltd has a good faith belief that the law requires such disclosure.
Venus Sales Ltd also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Venus Sales Ltd stores. The circumstances under which Venus Sales Ltd will disclose such electronic customer communications are when:
It is necessary in order to provide service to the customer;
It is necessary to protect the legitimate interests of Venus Sales Ltd and its customers;
It is required to cooperate with interception orders, warrants, or other legal process that Venus Sales Ltd determines in its sole discretion to be valid and enforceable;
It is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Venus Sales Ltd and appear to pertain to the commission of a crime.
Customers may opt out of receiving newsletters and/or notices of new or upgraded products from Venus Sales Ltd by sending a request to our customer services. Alternatively you can go to our newsletter service where you can permantently opt out of our newsletter service.
Please note, however, that Venus Sales Ltd reserves the right to send bulletins and other important information regarding our services at our discretion.
